RETURN POLICY Workshop Repair Manuals Download

Last updated December 16, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if the product you received is defective and/or not as described you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

AUTO TECHNOLOGY PUBLICATIONS LIMITED
Attn: Returns
RMA #
Unit 13 Freeland Park Wareham Road, Lytchett Matravers, Poole, England, BH16 6FA  
Lytchett Matravers, Poole BH16 6FA  
United Kingdom  

Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least two (2) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 
[email protected]